Support and Contact Center

Support for Commercial Photo Finishing

To contact us via email, phone, fax, or postal mail, select from the options below.
Parts Department Hours:
Monday-Friday, 9:00AM-7:30PM
Saturday, 10:00AM-3:30PM

Minilab Hotline Hours:
Monday-Friday, 9:00AM-6:00PM
Saturday, 9:00AM-6:00PM
Sunday, 9:00AM-5:00PM

For Service and Parts please call:
Technical Hotline: 1-800-669-3854, press 1

Parts Department: 1-800-669-3854, press 2

To order Chemistry, Paper and Accessories, please call: 1-800-669-3854, press 3

Retailer Lab Connectivity Support:

Phone: 1-800-645-3005, option 1 - available 24x7x365. (This option should be used for Emergency situations that require immediate attention.)

Email: For issues that do not require immediate attention they should be sent to the following address These issues will be addressed within one business day.

Parts requests by fax may be sent to:
FUJIFILM North America Corporation
1100 King George Post Road
Edison, NJ 08837
Attn: Minilab Service and Parts

For support on a specific Commercial Photo Finishing product, click here to select from a list of products.