Support and Contact Center

Download Drivers & Software

  1. 1.FinePix HS20EXR Firmware (camera control software) Update Ver.1.03
    Operating Systems: Windows & Mac
  2. 2.RAW FILE CONVERTER update for Windows 8 / 7 / Vista / XP (ver.3.2.13.0)
    - 48 MB |
  3. 3.FinePixViewer Ver.5.5 Updater for Windows 7, Vista, XP, & 2000
    Operating Systems: Windows 2000/XP/Vista/7 - 57 MB |
  4. 4.MyFinePix Studio Ver.4.2b For Windows 8 / 7 / Vista / XP
  5. 5.RAW FILE CONVERTER update (ver.3.2.12.1) Mac 10.5-10.8
    Operating Systems: Macintosh
  6. 6.FinePixViewer Ver.3.6 Updater for Mac OS X (10.3.9 - 10.6)
    Operating Systems: OS X (10.3.9 - 10.6) - 20 MB |
  7. 7.FinePixViewer Ver.3.6 Updater for Mac OS X (10.3.9 - 10.6)
    Operating Systems: Mac OS X (10.3.9 - 10.6) - 20 MB |

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Manuals & Brochures

  1. 1.Finepix HS-20EXR Manual
    Manual for FinePix HS20EXR
  2. 2.EF-42 Flash unit
    EF-42 flash manual. Compatible flash unit for the Finepix HS-20 and X100
    Manual for FinePix HS20EXR | APPLICATION/PDF - 2067680 Bytes |
  3. 3.EF-20 Flash unit
    EF-20 flash manual. Compatible with the Finepix HS-20 and X100.
    Manual for FinePix HS20EXR | APPLICATION/PDF - 1100600 Bytes |
  4. 4.Finepix HS-20 Brochure
    Brochure for FinePix HS20EXR

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Tips, Troubleshooting & FAQs

  1. 1.HD movie hanging when playing back on the computer
    FAQs
  2. 2.What is the difference between the HS-10 and HS-20?
    FAQs
  3. 3.What is EXR-CMOS?
    FAQs
  4. 4.What are the characteristics of the EXR-CMOS?
    FAQs
  5. 5.What is the exact improvement on i-Flash function?
    FAQs
  6. 6.How is the Flash function improved?
    FAQs
  7. 7.What kind of improvement for contrast AF has been developed exactly?
    FAQs
  8. 8.What is "Advance Anti-Blur" function?
    FAQs
  9. 9.How many shots should I be expecting from AA alkaline batteries?
    FAQs
  10. 10.What is the buzzing/clicking noise when the camera is set to SR AUTO?
    FAQs
  11. 11. What is HD player “HDP-L1” supplied as an optional accessory?
    FAQs
  12. 12.How should I connect the HDP-L1 to an HDTV?
    FAQs
  13. 13. How do “MyFinePix Studio” and “FinePixViewer” features differ?
    FAQs
  14. 14.What type of flash control system is installed for newly developed externals flash for HS20EXR?
    FAQs
  15. 15.Why do my images appear blurry?
    FAQs
  16. 16.My images are grainy, how do I resolve that?
    FAQs
  17. 17.I am not pleased with the image quality, how can I take better photos?
    FAQs
  18. 18. Why does the shake hand warning appear on my LCD screen?
    FAQs
  19. 19.I connect my camera to the computer and nothing happens. How to I access my photos?
    FAQs
  20. 20.Memory Card Errors
    FAQs
  21. 21.What is Blink Detection?
    FAQs
  22. 22.What is Smile Detection?
    FAQs
  23. 23.Why variation of recognized scenes has been considerably increased into 27 types?
    FAQs
  24. 24.I can't find the digital camera image files I saved on my PC.
    FAQs
  25. 25.Digital Imaging Dictionary
    Tips for FinePix Digital Cameras
  26. 26. Why can’t I burn my photos to a CD or DVD using Finepix Viewer?
    FAQs
  27. 27. I get an error on Finepix Viewer “file locked”
    I get an error on Finepix Viewer “file locked”
    Troubleshooting
  28. 28.Why do my images appear as question marks?
    FAQs
  29. 29.How to I send images via e-mail using the Finepix Viewer?
    FAQs
  30. 30.How to you resize images in Finepix Viewer?
    FAQs
  31. 31.How to I get Finepix Viewer to automatically pop up when the camera is connected?
    FAQs
  32. 32.When I connect the camera to the computer, I get an I/O error.
    FAQs
  33. 33. I had to reinstall the Finepix Viewer and forgot my password for Picture the future. How do I get it?
    FAQs
  34. 34.I cannot find my pictures after I used the Auto save setting in Finepix Viewer. How do I find them?
    FAQs
  35. 35. I tried to play back a movie (AVI file format), but a Codec error was displayed and I couldn't play the movie, what does this mean?
    FAQs
  36. 36. What are the advantages of using the AC adapter with a digital camera?
    FAQs
  37. 37. What exactly do "the number of recorded pixels" & "quality" mean?
    FAQs
  38. 38. What is the role of the software on the bundled CD-ROM?
    FAQs
  39. 39.Can the Camera and Scanner wizard be used to install my camera?
    FAQs
  40. 40.How do I make an image file smaller so I can send it by e-mail?
    FAQs
  41. 41.How do I recover images that were accidentally deleted?
    FAQs
  42. 42.How do I resolve the “insufficient memory” error on Mac OS 9?
    FAQs
  43. 43.How do I use the AF/AE lock function?
    FAQs
  44. 44.How does Dual Image Stabilization work?
    FAQs
  45. 45.How does intelligent flash work?
    FAQs
  46. 46.I set the date in DPOF settings when I took the picture, but the date is not displayed when I download the image file to my PC, what am I doing wrong?
    FAQs
  47. 47.The "CARD ERROR !" message suddenly appeared and now I can't take or play back pictures.
    FAQs
  48. 48.What are the benefits of Face Detection?
    FAQs
  49. 49.What do I do if the digital camera will not focus when I take close-up shots?
    FAQs
  50. 50.What is DPOF and what is its function?
    FAQs
  51. 51.What is the difference between the "optical zoom" and the "digital zoom" on a digital camera?
    FAQs
  52. 52.What is the difference between the FORMAT and ERASE ALL functions on a digital camera?
    FAQs
  53. 53.What resolution would you recommend I use?
    FAQs
  54. 54.When I clicked the "Automatic Save" button, the "File with the same name found, do you wish to replace?" warning appears, what should I do?
    FAQs
  55. 55.Why do white spots appear in my images?
    FAQs
  56. 56.Should I turn the camera off if I am not shooting with the camera?
    FAQs
  57. 57.Can an USB-compatible digital camera be used as a TWAIN device?
    FAQs
  58. 58.Please explain your Scene Recognition technology?
    FAQs
  59. 59.The AutoPlay Wizard does not launch when I connect my camera
    When I connect my FinePix camera to my computer, the AutoPlay Wizard does not launch as shown in the manual. I have Windows XP and I have installed the FinePix Viewer software.
    Troubleshooting

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Data & Spec Sheets

  1. 1.Media Card Compatibility list
    For a complete list of compatible media cards for your digital camera, please click the link to access our worldwide website.
    Data & Spec Sheets for FinePix Digital Cameras

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Product Bulletin

  1. 1.Gray Market Primer
    | APPLICATION/PDF - 13161 Bytes |
  2. 2.FUJIFILM AUTHORIZED X SERIES DEALERS
    | PDF