Support and Contact Center

My film was returned from the processor completely black - what happened?

Question:
My film was returned from the processor completely black - what happened?

Answer:
Film that has been exposed to light before processing will result in negatives appearing very dark or black. Many times only a portion of the film is completely fogged. Causes may include:
1. Exposing the film to light such a pulling film out of a 35mm cassette.
2. Opening the back of the camera when film is loaded can expose and ruin all or part of the film.