Customer Support

Best-in-Class Customer Support

At Fujifilm Endoscopy, our best-in-class customer support makes all the difference. Our Customer Care Associates (CCAs) are committed to providing exceptional service and support. They are your personal advocates within the Endoscopy Division, working to apply any resources necessary to handle your requests and resolve your issues.

Just some of the critical functions that our Customer Care Associates perform include:

 

  • New Product Quotations
  • Sales Order Receipt and Entry
  • Repair Requests (RMAs)
  • Repair Status
  • Service Quotations
  • Loaner Requests
  • Service Contract Quotations

You can contact customer service by calling (800) 385-4666 between the hours of 8:00 AM and 6:00 PM Eastern Standard Time, Monday through Friday.