Following a Successful Pilot Program, Fujifilm to Provide Installation and Field Services for ZoomSystems Automated Retail Stores
Valhalla, N.Y., April 05, 2010 – FUJIFILM North America Corporation today announced a multi-year agreement between ZoomSystems and Fujifilm’s Technical Services and Support Group. The expanded relationship builds on a successful pilot program that was launched during the fall of 2009. Fujifilm will deliver nationwide installation and field services for the branded ZoomShops which are automated retail solutions.
“We look forward to the role we will play in helping ZoomSystems expand and grow their business,” said Ron Santos, vice president, Technical Services and Support, FUJIFILM North America Corporation. “Our organization’s philosophy is to offer our clients the easy implementation of custom and reliable services that don’t interrupt their current operations. I think that is what sets Fujifilm apart.”
As part of the service agreement, Fujifilm will provide installation and field services to ZoomSystems’ network of self-service, automated retail stores. ZoomSystems partners with leading brands to implement ZoomShops in high-traffic locations such as airports, malls, and retail stores. Currently, ZoomShops are found in approximately 1,000 locations across the U.S. and Japan. For more information about ZoomShops, including locations, visit www.zoomsystems.com.
“During the pilot program, Fujifilm was able to demonstrate their responsiveness, impressive technical skill set, and a commitment to quality,” said Gower Smith, chief executive officer, ZoomSystems. “Their ability to integrate our existing systems for call dispatch, monitoring and reporting saved us time and reduced our out-of-pocket expenses because we were able to work with what was already in place rather than building from the ground up.”
Fujifilm provides nationwide services and support solutions to manufactures and retailers in a variety of industries and markets. A full service organization, Fujifilm’s Technical Services and Support Group offers training, installation, field tech services, helpdesk support, depot repair, and parts services all of which can be customized to specific client needs. To learn more about Fujifilm’s technical services and support offerings, visit www.fujifilmusa.com/service.
FUJIFILM North America Corporation, a marketing subsidiary of FUJIFILM Corporation, consists of five operating divisions. Imaging sells consumer and commercial photographic products and services including film, one-time-use cameras, online photo services and fulfillment, digital printing equipment and service. Electronic Imaging markets consumer digital cameras. Motion Picture provides motion picture film. Graphic Systems supplies products and services to the printing industry. The Canada division markets a range of Fujifilm products and services. For more information, please visit www.fujifilm.com/northamerica, or go to www.twitter.com/fujifilmus to follow Fujifilm on Twitter. To receive news and information direct from Fujifilm via RSS, subscribe at www.fujifilmusa.com/rss.
FUJIFILM Holdings Corporation, Tokyo, Japan, brings continuous innovation and leading-edge products to a broad spectrum of industries, including electronic imaging, digital printing equipment, medical systems, life sciences, graphic arts, flat panel display materials, and office products, based on a vast portfolio of digital, optical, fine chemical and thin film coating technologies. The company was among the top 25 companies around the world granted U.S. patents in 2009, and in the year ended March 31, 2009, had global revenues of $25 billion. Fujifilm is committed to environmental stewardship and good corporate citizenship. For more information, please visit www.fujifilmholdings.com.
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